CAN I CANCEL OR CHANGE MY ORDER?

Once you have placed your order, you will not be able to change it in any way. If you notice an error in the shipping/delivery information or you wish to cancel your order, please contact us as soon as possible.

I CANNOT COLLECT THE ITEM I ORDERED ONLINE IN PERSON. CAN I SEND ANOTHER PERSON?

Yes, you may delegate another person to collect the goods. However, please note that the following documents are required: written authorisation from the purchaser, a copy of the purchaser's ID, a copy of the order confirmation and a personal document.

CAN I USE DIFFERENT ADDRESSES FOR BILLING AND SHIPPING?

Yes, but please ensure that the billing address matches the one linked to the payment method you have chosen to use.

CAN I PLACE AN ORDER BY TELEPHONE WITH THE MARNI CLIENT SERVICE DEPARTMENT?

Yes, you can contact our Client Service Department, who will be happy to assist you with your purchase.